Shipping policy

Processing Time

Orders are typically processed within 1-5 business days. You will receive a confirmation email once your order has been dispatched and is on its way to you.

Delivery Times

• Standard Fully Tracked Shipping: 7-15 business days. 

Please note that delivery times are estimates. While most orders arrive within this window, delivery may vary during peak periods or due to circumstances beyond our control.

Shipping Costs

We are pleased to offer Fully Tracked Shipping on all orders. The price you see at product pages, basket and checkout is the final price you pay. 

Please note: During checkout, you will be prompted to enter your delivery address first. Once entered, our system will automatically calculate your shipping cost as "Free".

Tracking Your Order

Every order is fully tracked. Once your order has been dispatched, you will receive a tracking number via email. Please allow a short period for the tracking status to update in the carrier's system.

Customs and Import Charges

We handle all logistics to ensure a smooth delivery experience. There are no additional customs charges, import duties, or hidden fees for our customers.

Shipping Support & Inquiries

If your order is delayed or you are experiencing any delivery issues, please first check your status on our [Tracking Page].

For specific questions regarding your shipment that cannot be resolved via the tracking page, please reach out to us through our [Contact Form]. If you are unable to use the form, you can contact our support team directly at [[email protected]]. We are happy to assist with any tracking or delivery inquiries!